An Email Signature is a Marketing Opportunity for Your Agency

September 30, 2008

Something as simple as an email signature line is a marketing opportunity for your ad agency. Smart agencies will use it to generate new leads, highlight services, and build their brand.

Think about the thousands of emails generated by you and your agency’s staff during a day, compounded every month, every year. Does your staff always have their email signatures at the bottom of all of their emails? If not why? Can your prospective clients contact you easily?

Why it is important:

  • Clients and potential clients know exactly how to easily get in touch
  • It’s an added marketing tool
  • It can drive traffic to your website/blog
  • It quickly tells people who you are and what you do – your agency’s “elevator speech”

Email signatures are unique in their form, function and objectives. They quickly establish your agency’s brand, personal relationship and even can include a call to action.

Unlike a printed or virtual ‘business card’, email signatures have the technology potential to deliver all the convenience and clickable features of the internet.

My email signature:

MICHAEL GASS CONSULTING

Fueling Advertising Agency New Business Through Social Media
P (205) 370-7750 | michael@michaelgass.com

Blog: http://www.fuelingnewbusiness.com
Twitter:
 http://twitter.com/michaelgass
Facebook: 
http://facebook.dj/michaelgass
Linkedinhttp://www.linkedin.com/in/michaelgass
Google +: http://gplus.to/michaelgass

Michael is an agency new business consultant who works with marketing communications firms to create a more clearly defined focus and differentiating business strategy that will give them a competitive advantage for new business, a higher-profile reputation, and an improved ability to attract and win the clients they really want.

Advertising Agencies Blogs – September

September 28, 2008

Vote for your favorite ad agency blog from the blogs submitted for the month of September. The winner will be featured on FUEL LINES throughout the month of October.

 

Boxing Clever blog, Boxing Clever advertising agency
St. Louis, MO

 

 

Brand Tracks blog, Marketing/Branding Agency
Nashville, TN

 

 

 

 

 

Fluid Studio blog, Fluid Studio, design, marketing and advertising agency
Bountiful, UT

 

 

 

 

 

Hill Holiday blog, Hill | Holiday advertising agency
Boston, MA

 

 

 

 

 

Off Madison Ave blog, Off Madison Ave agency
Tempe, AZ

 

 

 

 

 

Open House blog, phinneybischoff/designhouse
Seattle, WA

 

 

 

 

 

Park&Co blog, Park&Com advertising agency
Phoenix, AZ

 

 

 

 

 

Renderings.com blog, G&G Advertising
Orlando, FL

 

 

 

 

 

She-conomy blog, Holland | Holland advertising agency
Birmingham, AL

 


For the latest agency new business updates subscribe to FUEL LINES by Email

Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.

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Fueling Ad Agency New Business


Survey: How Companies are Using Social Media

September 25, 2008

 

Advertising agencies should be interested to learn how other companies are using Social Media. Not only for their clients interest but also for their agency’s new business practices utilizing Social Media.

Respondents to a recent McKinsey survey show widespread interest in user driven online services, peer-to-peer networking, blogs, podcasts, and online social networks. These companies say that new media communication technologies are strategic and that they plan to increase these investments.

  • More than three-fourths of executives who responded to a McKinsey survey say they plan to maintain or increase their investments in technology trends that encourage user collaboration, such as peer-to-peer networking, social networks, and Web services.
  • More than half say they are pleased with their past Internet investments, though some regret not boosting their own capabilities to exploit technology. More executives said they should have acted faster than slower.
  • Retailers, who consider their companies cautious investors in the past, are stepping up their pace today.
  • In a follow-up discussion, respondents describe how these innovations are creating a new way of bringing technology into businesses, one that is easier to implement and more flexible than traditional top-down approaches. They also offered insights into how and why their companies are using social media and where these technologies may offer a sustained competitive edge.

Read the entire McKinsey survey findings

There is a paradigm shift in the way agency new business is being acquired. Instead of pursuing prospective clients, it is now all about enlarging your agency’s online footprint, appealing differentiated from your competitors, leading with the benefits your agency brings to the marketing challenges of your best target audience.

How is your agency using social media for new business?


The Next Big Wave? Podcasting for Agency New Business

September 24, 2008

eMarketer estimates that the U.S. podcast audience will increase 251% to 65 million by 2012.

Instat.com says that 182 million Mp3 players were shipped in 2006, up 42% from 2005. Projection for 2011 is that 275 million players sold.

Why would an agency even consider podcasting?

Several reasons:

  • You’ll reach new people, many of whom you’d have never connected with otherwise.
  • A lot of people download MP3s to play while they drive or work out.
  • When they hear your voice, podcasting helps you build “know, like, & trust” a lot quicker than through copy on a webpage.
  • Podcasts are opt-in, so you are reaching only your targeted market.
  • Your presentation marks you as a leader in your field.
  • Your “prospects” have the option to listen when at a time convenient for them.

Podcast are easy, all you need is a good microphone and audio editing software, often available for free online. So the cost of entry is almost zero. And you can post your audio files on your website/blogsite, or give them away as a lead-generator on your site.

If you are interested in podcasting, two important things to remember:

  1. Don’t record a commercial. Make it a session of valuable instruction or hard-to-find information that is relevant to your target audience. When your podcast gives real value, people will bond with you.
  2. Plan on regular podcasts. Whether it’s only once a month or once a week. Don’t do “one and done.” When you do a regular podcast, you have the opportunity to build a base of fans.

Long-term, podcasting is a big plus. It will expand your agency’s “online foot-print” through this rapidly growing format. There is a huge potential for your agency if approached from the right perspective. It must be led by “benefits” to your target audience, not the capabilities of your agency.

To get started:

  • Purchase an Mp3 player if you don’t already own one
  • Explore the vast podcasts available on marketing, podcasting, social marketing, etc.
  • Subscribe to your favorites through iTunes
  • Download to your Mp3 player and start listening, you’ll learn quickly what works and what doesn’t

Some podcasting ideas for your agency:

  • Produce a weekly podcast radio show that covers important changes in your industry.
  • Make an instructional podcast regarding agency/client relationships as a download for your clients.
  • Interview someone in your field who is prominent and has a name recognition.
  • Discuss the latest marketing trends, tactics, tips and tools of interest to your target audience.

Look for more podcasting ideas through FUEL LINES. We’re also preparing to launch our own podcasts beginning in the month of October. I hope you’ll be a listener!


Vote for Your Favorite Agency Blog

September 23, 2008

Vote for your favorite agency blog for the month of September:

 

 Submit Agency Blog for October

 

For the latest agency new business updates subscribe to FUEL LINES by Email

 

Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.

 

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Fueling Ad Agency New Business


Small Ad Agency Winning New Business Despite Economy

September 22, 2008

Fragmentation of the industry and economic factors are having an impact on the advertising industry. But this San Antonio agency is optimistic and doing more than holding its own.

The Taylor West agency, 23 full time people, is expected to increase its billings of $15.5 million in 2007 to more than $21.8 million in 2008. An increase of 29 percent!

Learn what adjustments the agency made to compete for new business in this San Antonio Business Journal article, Advertising firm is bulking up it’s billings despite economy


2008 the year the perfect storm rained down on the ad agency industry

September 22, 2008

 

2008 will be remembered as  the year that we saw the most severe economic down turn since the great depression. It was also the year that social media became mainstream and swept in the most revolutionary period to impact the ad industry since television.

Ad agencies already had a commonality of problems in acquiring new  business prior that made them even more vunerable to the perfect storm:  

  • They do not promote themselves very well
  • They don’t use the tools they recommend their clients use
  • They have no discernable point of differentiation
  • They are treated like vendors and viewed as generalists instead of specialists
  • They are overly dependent upon personal networks and referral business
  • They are typically inconsistent new business practices
  • They are pressured to pursue business that isn’t a fit solely because a prospect has a budget

Small to mid-size ad agencies that will weather this storm will be the ones that:

  1. Choose an audience, discipline and/or category that reflects their agency’s core strength
  2. Commit their agency to the development of a consistent new business program utilizing affordable new media tools to increase their agency’s online “footprint,” properly positioned to be found by their best target audience. An expanding, appealing online presence that will generate awareness and leads for their agency. 
  3. Properly position their agency as having the marketing expertise for a particular audience, discipline and/or category to solve their marketing challenges.
  4. Are digitally prepared
  5. Forge relationships and build trust through social marketing

Additional articles of interest

 


Fuel For Thought

September 20, 2008

For the sake of our industry, create ways to communicate with and mentor advertising students.

The MarcomBlog is a collaborative effort between Auburn University’s Department of Communications and Journalism and sixteen public relations and marketing professionals from around the world.

The blog involves students in conversations with practitioners from around the world. Blogs offer a unique opportunity for students to converse with professionals they never would have met before. Why not harness the power of CMS to bring people together. Think of this as part mentoring exercise by our contributors and part incubator for future PR/Marcom professionals.

MarcomBlog Contributors


Ad Agency New Business Leads From a Blog?

September 20, 2008

There are many naysayers for a company to have a blog, much less an ad agency blog. And then to state that an agency blog can be used for lead generation then I must certainly be out of my mind.

Blogs are actually well suited to generate new business leads.
Your agency’s blog can provide the platform for a series of small action agreements.

Chris Garrett, created a blog post Sales Leads – The Art of Selling With Your Blog. Chris uses the A.I.D.A. Formula to demonstrate how blogs can be used to generate sales leads. What he shares is also true for generating agency new business leads from your agency’s blog.

The A.I.D.A. Formula which has been around for over 100 years. This formula has been used in sales letter writing and is still being used because it works.

AIDA = Attention, Interest, Desire, Action. 

  1. You must first get the prospects’ attention, before you can sell to them. 
  2. You can begin to build interest if you first have someone’s attention. Interest is developed by giving a prospect multiple benefits of what you have to offer that helps solve a problem for them or some other way positively impacts their life.
  3. You build desire by having the kind of positioning that makes your services greatly appealing to your best target audience.
  4. Then, you have to call people to action! When you ask people to act, make it easy for them to do so.

Chris encourages those in sales to run the AIDA Formula against the company’s blog you will see that with the right content, blogs can easily be used to generate attention, interest, desire and yes, even action. This is particularly true of your agency’s blog.

So how do you create Attention, Interest and Desire with a blog?

Blogs are ideal for generating attraction, even more than an agency’s website. I’ve already addressed the benefits of an agency blog in creating attention.

It was once said that every agency needed a Website. Today, it’s every agency needs a blog.

Blogs can easily gather a targeted audience. To have a successful blog it must speak only to your audience’s benefit. Most agency websites are all about the agency’s credentials, capabilities and work. An agency blog must be for the benefit of your audience and not YOUR AGENCY. The minute you start “selling” on your blog you will lose your audience.

Chris asks the question, “Think about it, how do you like to be “sold?” Would you rather have a pressure sales presentation, or would you like to take information in on your own schedule and terms?” 

With your agency’s blog, you sell with information. Your audience warms to your ideas, opinions, thoughts and philosophy as you build a relationship with them. If done correctly, an agency blog can easily create attention, interest and desire.

The tricker part is to get action. 

Chris states that, “Nothing happens until your prospect takes action. It’s no good having lots of great persuasive content without giving the prospect a way to buy in. You must have action links and buttons. Help them do what you want them to do.

Chris gets them ready then offers them the opportunity to take action through what he states is small action agreements.

Your agency’s blog can provide the platform for a series of small action agreements such as:

  1. Click through to your agency’s blog
  2. Read content
  3. Subscribe to blog
  4. Sign up for an email newsletter
  5. Join a Webinar
  6. Participate in a survey/poll
  7. Download a podcast
  8. Forward to friends
  9. Print a whitepaper
  10. Provide comments

Show you are trustworthy. Convince your audience to believe what you say and each step will reinforce your relationship and builds desire.

You must be genuine, caring, passionate and transparent. With regards to social media, motive matters.

Chris reminds his readers, “Give without expectation of reward. People will want to return the favor.” 

I’ve modified Chris’s list a bit, but here are five things that you need to incorporate into your blog to have success: 

  1. A genuine passion for the topic
  2. Expertise, credibility, authority
  3. Honest recommendations that really work
  4. Welcoming, helpful, rewarding information, given freely
  5. Demonstrate value

These are the things we should incorporate into any agency new business program. A blog is a great tool that almost forces you to do these things.

 A blog is a new tool for agency new business. It is possible to stop chasing business and have business chasing you.

Additional reading: Top Ten Reasons Your Agency Should Have a Blog


The Advertising Agency of the Future Survey

September 17, 2008

A national survey was recently released that provides insight into what marketers want from their agencies in the next 12 months. The Agency of the Future Survey, sponsored by Sapient.

Based on the survey results, Sapient, created aTop 10 Wish List for Agencies of the Future:

  1. A greater knowledge of digital space
  2. More use of “pull interactions”
  3. Leverage virtual communities
  4. Agency executives using the technology they are recommending
  5. Chief Digital Officers make agencies more appealing
  6. Web 2.0 and social media savvy
  7. Agencies that understand consumer behavior
  8. Demonstrate strategic thinking
  9. Branding and creative capabilities
  10. Ability to measure success

“Marketers want agencies that can deliver on these demands today – not by 2009 and beyond,” said Gaston Legorburu, chief creative officer, Sapient.  “As the interactive channel becomes increasingly important, only those agencies that can create, manage and measure multi-channel campaigns will stay relevant and thrive in an uncertain economy.”

Read the full article along with Jason Baer’s comments. Jason is a digital consultant to small and midsize ad agencies.

To download the article click here


Social Networking Sites Dethrone Porn

September 17, 2008

According to Bill Tancer, web guru and general manager of global research at Hitwise, a internet tracking company, social networking sites have become the hottest attraction on the Internet, dethroning porn.

Tancer analyzed over 10 million web users to conclude that surfing for porn had dropped in half over the previous decade and the hottest Internet searches now are for social networking site.

Tancer said, “the change in communication patterns is one of the most noticeable shifts in society in the past five years.”

This is significant information for marketers seeking to learn about their audience.

Read the full Reuters article


FUEL LINES Top 10 Agency New Business Articles

September 16, 2008

Out of 156 of the FUEL LINES agency new business articles thus far this year, below are our readers Top 10:

  1. Is it the end for cold calling as an agency new business tactic?
  2. Major Shift in Advertising Means a Shift for Agency New Business Practices 
  3. 10 Questions to Ask Before Hiring Your Agency’s New Business Director
  4. Ad Agencies on Target by Blogging for New Business
  5. Agencies Gaining New Business Opportunities Using Social Media
  6. Four Ways Social Media is Changing Advertising Agencies New Business
  7. Is Your Ad Agency “Connected” For New Business?
  8. Top Ten Reasons Your Ad Agency Should Blog
  9. Companies Using Social Media Marketing
  10. A Revolutionary Time for Ad Agency New Business

Greenspan says US in ‘once-in-a-century’ financial crisis

September 15, 2008

Former Federal Reserve chief Alan Greenspan says, “The United States is mired in a once-in-a century” financial crisis which is now more than likely to spark a recession.”

Greenspan says:

  • US has less than 50% change of escaping a recession
  • The worst crisis of his career
  • Crisis is not resolved and “still has a way to go”

Read the entire Breitbart.com article regarding Greenspan’s interview on ABC’s “This Week.”

This isn’t the time to hunker down for agency new business. It’s time to be proactive. Agencies that have a consistent new business program, differentiation from their competitors, appealingly positioned to the right target audience and are digitally prepared have the advantage.

 


Viral Marketing Can Generate Agency New Business

September 15, 2008

“If brands exist in people’s heads, as I believe they do, then shouldn’t you be able to ask a whole bunch of people what they think of a brand and then use tag clouds to display the results?”

Noah Brier, the creator of Brand Tags, shares in an AdvertisingAge article how this late night idea has generated more than 3 million page views.

He offers some advise to ad agencies and clients. Read the full article: Brand Tags’ Noah Brier: How My Website Took Off

With viral marketing, your agency’s promotional effort can suddenly get a life of its own – and start to spread like a virus. Turn your creative team loose and put your agency on the map!

Thomas Baekdal shares “7 Tricks to Viral Marketing” along with some great examples.

Another excellent resource is Seth Godin’s book, Unleashing the Idea Virus (free to download)


Ad Agency Blog Award – September

September 12, 2008

Don’t forget to submit ad agency blogs that are doing it right. We’ll post the best of the best. Our readers can vote their selection and voting will commence next week. FUEL LINES will feature a winning blog every month.

Blogs submitted thus far:

 

For the latest agency new business updates subscribe to FUEL LINES by Email

 

Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.

 

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Fueling Ad Agency New Business


Using RSS Feeds = Saves Time

September 12, 2008

As an agency principal or new business director, if you haven’t discovered RSS, it’s time to learn. It may be a bit awkward at first but persevere and you will discover that it is great for organizing your online reading of blogs, news sites and even sports sites.

Using a RSS Feed Reader will save you lots of time. You’ll have all of your important online reading material in one central location. This tool automates your reading and allows you to quickly scan through your favorite site feeds for the articles that are of interest. You wont have to go from blog to blog, website to website and waste lots of time clicking through to irrelevant material.

Take control of your online reading and give an RSS Feed Reader a try.

Here is a simple beginners guide to RSS, “What is RSS and How to Use It”

I happen to use Google Reader but there are many choices (an example of my GoogleReader is found below).

 


It is a New Day for Advertising and for Small-to Midsize Ad Agencies

September 9, 2008

 

There has never been a greater opportunity for the small and medium size advertising agencies as now. If you dare to jump in, you may one day look back and be thankful for this recessionary period and the rise of new media.

Individuals and Small Groups are the New Influencers, Meet Three

Individuals and small groups of people now have the ability to move markets. They can arise seemingly out of no where, with no prior influence and not much money. that didn’t exist a few years ago, without lots of money or prior influence.

  1. Vincent Ferrari, 30 years old, a blogger, called AOL to cancel his service. He recorded a phone call with a rude AOL customer service representative who refused to grant Ferrari’s request, 21 times over a five-minute period.  Over 300,000 people attempt to download his clip from his blog site crashing it. The news spread and he was interviewed by the New York Times and the Today Show. The recorded clip has been played by millions of people and a huge embarrassment for the company. Listen here.
  2. Fark.com is a home-grown website providing “goofy news.” It is now doing over 52 million page views a day, which is more than most nationally read newspapers. It has two full-time employees.
  3. Craig Newmark of Craigslist.com is single-handedly killing the newspaper industry. They now have a grand total of 25 employees!

It is a new day for advertising and this can be the beginning of a great period of new growth for your agency.


Companies Using Social Media Marketing

September 7, 2008

I’m asked a lot to provide examples of companies using social media.  There are literally hundreds. Peter Kim provides a great list of  companies in his blog post: 100 Companies Using Social Media

Is your agency using social media? If so, how? Post your comments and provide us examples of how your using it for clients and/or to promote your agency. 

 

For the latest agency new business updates subscribe to FUEL LINES by Email

 

Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.

 

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Fueling Ad Agency New Business


Ad Agency New Business Tool: Press Release Grader

September 6, 2008

Here’s a great new tool as your promote your ad agency using PR. HubSpot’s Press Release Grader evaluates your press release and provides an effectiveness score. This score is based upon basic factors from public relations experts including the language and content of the release, plus advanced factors from Internet marketing experts such as links and search engine optimization characteristics.

Press Release Grader Overview

 

For the latest agency new business updates subscribe to FUEL LINES by Email

 

Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.

 

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Fueling Ad Agency New Business


How One Ad Agency is Engaging Social Networks

September 5, 2008

Phoenix, Arizona agency Park&Co recently asked their staff to produce their own short film (under 60 seconds) for a YouTube Film Festival. The films were premiered in a gala event (beer and fruit platter) on September 3 at the agency. Yesterday they posted all entries on their YouTube Channel.  The person or production team that receives the most views of their extremely short film in 30 days will win $1,000.

So they’re not only producers, but now online promoters using every form of social media to drive traffic to their views, and ultimately traffic to Park&Co.  This is a great example to Park&Co’s clients with first hand experience with new, rich media.

View the Park&Co YouTube Film Festival

Care to share how your agency is engaging in social networks?

 


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