One of the Few Advertising Agency Presidents Walking the Walk in Social Media

November 30, 2009

Social media can fuel inbound lead generation. An agency blog should be the central component to your agency’s social media strategy for new business.

I thought you might like to hear directly from another agency principal, his journey in writing his agency’s blog and what he has learned along the way.

Park Howell, president of Park & CO, a mid-sized advertising agency in Phoenix, AZ, has just reached the milestone of writing his 200th blog post. There’s only a handful of agency principals that I know of that have achieved this.  They are the ones that are walking the walk when it comes to social media. Park is among the elite.

Check out Park’s blog, Park Howell.com A Brighter Shade of Green Marketing. I think this is an excellent example of an agency blog done the right way. One that has focus and direction, that is personable and resourceful, not a platform to boast and brag about the agency’s credentials, accomplishments and awards. It is focused on the needs of its audience. Very well done and a plus for his agency’s new business.

If you know of others that are “walking the walk,” please share them in the comment section below.

Additional articles that may be of interest:

 


Overcoming Social Media Writer’s Block

November 30, 2009

If your agency is going to effectively use social media for inbound lead generation then you must have content. You have to develop a system to write even during the of busiest times and also when you have bouts with writers block.

Overcoming social media writer’s block: If you put your focus on what your audience wants to read (rather than what you want to write), the whole game changes — and the shift is in your favor. Dave Navarro, Copyblogger

I’m now going on my third year of writing articles and post for small-to midsize ad agency new business through social media. At last count I’ve written 417 posts. My wife has asked me on numerous occasions what do I have left to write about.

I can honestly say, during all this time, I haven’t struggled with “writers block” until recently. My guess is that I’ve spent so much time online that I needed more offline time to recharge my batteries, gain a fresh perspective and regain my fire and passion for doing this.

I recommend a blog to be the central component for your agency’s social media strategy for inbound lead generation. Let it become the “gateway to your agency.” Content is vital. No doubt you will have periods of “writers block.” I thought I would share my personal insights in overcoming it. I hope these will be a help to you:

There was no getting around the fact that I had to pay my dues in social. The past couple of years I’ve put forth the effort to “catch up” and devised a plan to get a head of the curve just as if I were back in grad school. Which meant nights, weekends, very little time off, with very little time offline, just whatever it took. I know that I can’t continue to do that and I feel that I have developed some good habits that are maintainable but now I need a better diet, exercise, down-time with the family, etc. to recharge my batteries and stay fresh. So time off is important.

With the bouts of writers block and burn out, one of the ways to clear my head was to read. I turn to my Google Reader and my RSS subscriptions. I also rely on some good email newsletters such as The eMarketer Daily, Ragan’s PR Daily, SmartBrief on Social Media and Harvard Business Publishing. I have a great respect for some people within our own industry who are among the first to understand social from an advertising industry perspective. People like: Edward BoschesJay Baer,  Jason Falls, Avi Savar. I follow their blogs and connect with them through Twitter and Facebook. My reading keeps me up to date and generates new ideas and keeps my mental juices flowing.

You don’t know what you know until you write it down. That old cliche inspired me when I first started writing and stays in the back of my mind. When I get into a mental fog and have difficulty with writing, I simply write. It helps me to see the forest from the trees, think my way clear. I have over 230 blog post drafts. Some will eventually be published and a good number will never see the light of day, but they were a good mental exercise that helped me to clear my head.

Lack of focus. I’ve been privileged to work with over 50 advertising agencies to assist in developing their positioning, new business pipeline and social media strategy. The ones that have the most difficulty are the ones that lack focus. Reflecting on my recent struggle with content, I think that it was purely a lack of focus. I’ve been working on a plan for next year that I had not completed and felt like I was in a bit of a flux, in a state of limbo and I think that had a direct impact upon my writing. Focus makes the writing so much easier. Especially when you can clearly identify your target audience and you know your objectives.

A shortage of confidence. As I reflect back, this bout with writer’s block started about the time of my Social Media | New Business Round Table retreat with Jaci Russo, Razzor Branding, Stephanie Holland, She-conomy, Park Howell, A Brighter Shade of Green Marketing, S.A. Habib, Blue Collar Branding and John Sonnhalter, Tradesmen Insights.

These are all very talented creative people.To be very candid with you there are times when I have doubts about my own abilities and lose my self confidence. I’ve worked with enough great copy writers to know that I’m not one of them but here I am writing a blog. My readers are very forgiving and kind. For whatever reason, they seem to like what I write and want more. I simply try and provide help and be a resource to them. If I retain that simple formula it seems to work very well.

Most importantly – It is not I want to write about. I have to write about what my audience wants to read. I fully agree with Dave Navarro’s advice, particularly for social media, you have to zone in on what your audience is interested in reading. It’s not what I’m passionate about it’s what their needs are. To know what my audience wants from me, I  have to listen and engage with them.

Quick tips for overcoming “writers block”:

  • Identify a need
  • Create a writing schedule
  • Turn off distractions (TV, iPhone, etc)
  • Set deadlines
  • Research it
  • Nike’s “Just Do It” approach
  • Write. Stop thinking and start writing
  • Keep a list of blog post ideas
  • Connect ideas to your specific audience
  • Find your best time to write
  • When you don’t know what to write, conduct an interview
  • Free write without editing
  • Determine your topic

Additional Writer’s Block Articles:

 


58 ad agency blogs. Which best understands social media?

November 24, 2009

Examples of ad agency blogs. Review and decide which of them really “gets it” when it comes to social media. Pick-up ideas for your own blog.

58 ad agency blogs have been submitted to Fuel Lines. Vote for the best agency blog for the month of November. The winner will be featured on Fuel Lines throughout the month of December and included in the voting for ad agency blog of the year.

Cast your VOTE by Clicking Here

These are the ad agency blogs submitted for the month of November:

  1. AB&C blog, Aloysius Butler & Clark,Wilmington, DE
  2. Acquity Group blog, Chicago, IL
  3. ACS Creative, ACS Creative agency, Fairfax, VA
  4. Adverspew blog, Perich Advertising + Design, Ann Arbor, MI
  5. Amnesia Blog, Amnesia Razorfish, Sydney, Australia
  6. Avenue 25 advertising & design, Phoenix, AZ
  7. B2 | Bill’s Blog, Mintz & Hoke Communications Group, Avon, CT
  8. Beloved Experiences, Beloved Experiential Agency, Orlando, FL
  9. Bergman Group, Bergman Group agency, Glen Allen, VA
  10. Brain, the Nail agency, Providence, RI
  11. Brainstorm, Brainstorm agency, Indianapolis, IN
  12. BroganBlog, Brogan & Partners Convergence Marketing, Birmingham, MI and Cary, NC
  13. clickTRUE blog, Singapore
  14. Confluent Forms Blog, North Hampton, MA
  15. Cowie and Fox Blog, Vancouver, BC
  16. CUKER agency blog, Solana Beach, CA
  17. Dana Communications blog, New York, NY
  18. DDB agency’s Strategy blog, New York, NY
  19. don’t drink the kool-aid blog, bg creative, San Diego, CA
  20. Enviral Marketing blog, BGT Partners, Miami, FL
  21. Fusionizer, Fusion Advertising, Dallas, TX
  22. Gigantic, Gigantic Ideas, New York, NY
  23. Healthy Conversations, Trajectory agency, Morristown, NJ
  24. Ideas for a Smarter, Faster World, Brunner agency, Pittsburgh, PA
  25. Integrated Branding Blog | MOVEO agency, Oakbrook Terrace, IL
  26. Level Blog, Level, San Luis Obispo, CA
  27. Market Smarter blog, M is For Marketing, Decatur, GA
  28. Marketing | Demand Creation, Logarithmic Impact, Millburn, NJ
  29. Marketing Home Products, Kleber & Associates, Atlanta, GA
  30. Marketing Your Hospital, TotalCom Communications, Tuscaloosa/Huntsville, AL
  31. Media Two Point {OH}!, Media Two Interactive, Raleigh, NC
  32. Methodical Madness, The Duffy Agency, Malmo, Sweden
  33. Moveo Integrated Blog, Moveo Integrated Branding, Oakbrook Terrace, IL
  34. My Creative Team, Charlotte, NC
  35. One Eleven Interactive blog, Brooklyn, NY
  36. Outside In Banking, Michael Flora & Associates, Troy, MI
  37. Point of View, Point to Point agency, Cleveland, OH
  38. PUSH-n-PULL, The Cyphers Agency, Annapolis, MD
  39. Red Door Buzz, Red Door Interactive, San Diego, CA
  40. re:group agency blog, Ann Arbor, MI
  41. RIESTER BLOG,  RIESTER, Los Angeles, Phoenix, and Salt Lake City
  42. Shared iDiz, iDiz Incorporated, Indianapolis, IN
  43. Sound Bytes, Mason, Inc. Bethany, CT
  44. TechMarketingBlog, Jacobs Agency, Chicago, IL
  45. The Adams Group blog, Columbia, SC
  46. The Blue Fire Notebook, Pilot Light Agency, Dallas, TX
  47. The Boomerang Table, 160over90 agency, Philadelphia, PA
  48. The Core Nation | Rants, Core-Create, Inc. Somerset, NJ
  49. The Furnace, Firehouse, Dallas, TX
  50. The Lint Screen, Ames Scullin O’Haire, Atlanta, GA
  51. The Martino Flynn Blog, Pittsford, NY
  52. The Side Note, Weise Communications, Denver, CO
  53. Villing & Company, South Bend, IN
  54. We Play in Traffic, ESW Partners, Chicago, IL
  55. WeBlog2 – Notes from the Edge, Kuno Creative, Avon, OH
  56. Why Moms Rule, BOHAN Advertising | Marketing, Nashville, TN
  57. Winstanley Partners, Winstanley Partners agency, Lenox, MA
  58. TV Is Not Dead, Ad Partners, Inc, Tampa, FL

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Top 12 Social Media Articles for Ad Agency New Business

November 23, 2009

The following are the top 12 social media articles ranked in the order of traffic generated by Fuel Lines readers. These are the most popular post for the quarter and have generated over 75,000 page views.

Note: Keep a constant check on your agency’s blog analytics to determine what posts generate the most traffic. Give your audience more of what they find appealing to grow your site. It takes a good flow of traffic to equate a solid pipeline of inbound new business leads.

  1. IBM Study: The end of advertising as we know it
  2. The Top 10 Social Media Questions Ad Agency Clients are Asking
  3. Twitter List: 400+ Advertising Agencies on Twitter
  4. Ad agency having explosive new business growth by leading with social media
  5. 20 Reasons Why Social Media Won’t Replace Email
  6. Clear and Present Danger of Social Media for Ad Agencies
  7. Advertising Works: Ad Agency Advertises for New Business
  8. Ad Agencies: 5 Ways to Find Prospects on Twitter
  9. Great Ad Agency Resource: Social Media Policies from 101 Companies
  10. Four Ways Social Media is Changing Advertising Agencies New Business
  11. 5 Ways I Use Twitter to Help Ad Agency New Business
  12. How to take advantage of Twitter’s growth for ad agency new business

 

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16 Risks Small-to Mid-size Ad Agencies Can’t Afford to Take

November 19, 2009

The only constant in advertising is change. To maintain success, you have to keep up. That isn’t easy. Especially with this revolutionary change we’re experiencing in communications.  I try to learn something new every day. I know that to do so is essential for my ability to survive, let alone succeed.

“In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists.”

Eric Hoffer, American Social Writer

I have great respect for Tim Williams. He is the author of the book Take a Stand for Your Brand, an important read for every small-to mid-size agency CEO. In a recent AdvertisingAge article he writes,

“… we’re at the nexus of the Great Recession and the Great Transformation of Marketing. In circumstances like these, a strategy of “just try harder” won’t take you very far.”

Tim shares 15 things your agency can’t afford to risk during these current times of change:

  1. A skill set built mostly around interruption instead of engagement.
  2. A digital department in place of a digital competency.
  3. Core competencies focused on “one to many” instead of “one to one.”
  4. Creating brand-to-consumer communications at the expense of consumer-to-consumer communications.
  5. Lack of analytics and tools to measure effectiveness.
  6. Production systems that are linear instead of organic.
  7. Developing media plans instead of channel plans.
  8. Placing media instead of creating media.
  9. Creating brand transactions instead of brand relationships.
  10. Focusing on “the big idea” instead of “big multichannel ideas.”
  11. Traditional production staff instead of “producers.”
  12. Expecting account executives to be both strategic leaders and project managers.
  13. Continuing to allocate client budgets to media instead of creative.
  14. A business strategy that attempts to support high-value offerings (strategy and ideation) as well as increasingly low-value offerings (basic production and execution).
  15. Selling hours worked instead of value created.

I would add a 16th risks that agencies can’t afford to take:

Beginning 2010 without a written new business strategy, that includes social media as a primary component, to generate inbound leads.

Read the entire article, Agencies: 15 Risks You Can’t Afford Not to Take

Social Media is also impacting ad agency new business …

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Socialnomics: What Social Media Success Looks Like

November 18, 2009

The key to social media ROI success is doing rather than deliberating. It’s time for ad agencies to get in the game.

“You can’t buy attention anymore. Having a huge budget doesn’t mean anything in social media…The old media paradigm was PAY to play. Now you get back what you authentically put in. You’ve got to be willing to PLAY to play.” – Alex Bogusky, Co-Chairman of Crispin Porter + Bogusky

Drafting off the success of the Socialnomics: Social Media Revolution Video with over 1.2 million views, this newest video Socialnomics: Social Media ROI showcases what social media success looks like.

Social Media ROI: Socialnomics is by Socialnomics author Erik Qualman. This video highlights several Social Media ROI examples along with other effective Social Media Strategies. Erik also maintains a blog, Socialnomics, designed to cover the latest trends in social media. It is an excellent resource.

A special thanks to my friend John Sonnhalter for passing this resource along to me. John is an agency CEO and authors the blog, Tradesmen Insights.

Social Media is also impacting ad agency new business …

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Through Social Media an Ad Agency Drives a Stake in the Ground

November 17, 2009

The advertising industry is changing rapidly. Some predict that we will see more changes in the next five years than we have the previous fifty. It is a time for the specialist not the generalist.  The more profitable agencies by far will be the ones who have a strong focus and positioning.

Small-to mid-size ad agencies should do for themselves what they do for their clients: develop a clear positioning that builds on the agency’s distinctive strengths, differentiates the agency from its competitors, and makes the agency powerfully appealing to prospective clients.

A good example of an agency that has driven a stake in the ground for its branding/positioning is the SONNHALTER agency, Cleveland, Ohio.

This B to B agency used social media to drive an initial stake in the ground to define who they are, what is their point of differentiation and appeal. Given their target audience, companies that want to reach professional tradesmen, plumbers, electricians, contractors,  I would have said this was the least likely agency to use social media in this way. Their CEO, John Sonnhalter, who founded the agency 33 years ago, is also an unlikely candidate to be leading with new media. John happens to be a young 62 years of age and writes the agency blog, has a strong presence on Twitter, LinkedIn and Facebook.

This is how his agency previously described itself:

SONNHALTER is a business-to-business marketing communications firm which creates custom marketing programs powered by big ideas.

  • We deliver the highest-level creative product, where “good enough” is never an option.
  • Utilizing a collaborative process, we strive to develop the most effective marketing communications plan which allows our clients to grow their brands and maintain their leadership position.
  • Our goal is to transcend the traditional client/agency relationship by becoming an extension of the client’s marketing department. We do this by always exceeding their expectations, constantly serving up proactive ideas, understanding their business as well as their customers and increasing their overall quality of marketing.
  • We simply deliver more.

Sound familiar? There is nothing differentiating or compelling when agencies try to be all things to all prospective clients. When they try to appeal to everyone, they usually appeal to no one.

SONNHALTER has a new message and website. John Sonnhalter, founder and CEO writes:

Our site reflects our specialty B to T ( Business to Tradesmen). When we were going through the exercise to develop a blog we had to define a niche in order to attract the right people. After looking at our business model and the types of clients we served it became quite clear where we had to be and we called our blog Tradesmen Insights. When we were updating our own branding efforts we felt that we had to draw a line in the sand to make us stand out from all the other B to B agencies. We’re not for everyone but if you’re looking to go after the Professional Tradesman it should be clear we’re the guys you should be talking to.”

Most small-to mid-size agencies are reluctant to do what SONNHALTER has done.  They are afraid of missing a new business opportunity if they are to narrowly focused.

That’s what I love about Social media for ad agency new business. It allows a way to more easily drive an initial stake in the ground and define the agency’s best target audience. Also, it allows more fully engage with a particular target audience, and learn first hand:

  • What is and what isn’t appealing to them
  • What their marketing challenges are
  • How to communicate from benefits to our prospective audience instead of  touting agency capabilities
  • How to build an online community of prospective clients for inbound lead generation

SONNHALTER didn’t start its positioning process by redesigning their website. They first became “socially engaged” with their best target audience. That engagement honed their positioning and gave them the confidence to drive their stake in the ground to clearly define who they are.

Connect with John Sonnhalter:

Website: SONNHALTER

Blog: Tradesmen Insights

Twitter: @johnsonnhalter

Social Media impacts ad agency new business …

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Web Analytics for Ad Agency New Business

November 12, 2009

web-analytics

Analytics is a crucial component to successfully generating traffic to your agency’s blog and Website and inbound new business leads. But for many agencies, best practices for using analytics is little understood.

A good resource is the Interactive Advertising Bureau (IAB). Their IAB SmartBrief is one of the daily e-mail newsletters that I receive. It always has helpful information “what you need to know” about analytic practices, trends and  research pertinent to your agency and your clients. It has been a great help to me and part of my daily online reading.

Here’s a sampling of some of the latest articles from IAB Smart Brief newsletter:

Click Here to sign up for the IAB SmartBrief

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Twitter Integrates with LinkedIn a Plus for Ad Agency New Business

November 11, 2009

twitterin

Twitter is the leading traffic generator to Fuel Lines. It considerably beats SEO, email and bookmarking directing some 27,000 page views to my blog last month. Traffic is what will help build your agency’s inbound lead generation. So Twitter can be a powerful tool for ad agency new business.

Others are taking note of Twitters potential power for business. LinkedIn has recently announced the integration of its platform into Twitter so that you can cross post between the two services.

Allen Blue, Co-Founder of LinkedIn writes, “LinkedIn has always been about helping you to build your professional identity on the web. The many elements that make up your online professional brand range from your LinkedIn profile to the many professional conversations you’re a part of. Status has proved valuable to our users, from finding new assignments and jobs to kick-starting a global business enterprise.

Now you can amplify those messages by broadcasting them to your audience on Twitter.”

LinkedIn co-founder Reid Hoffman and Twitter co-founder Biz Stone discuss the partnership and its value to you.

 

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Ad Mavericks Ad Agency Blog of the Month for October

November 6, 2009

fuel-lines-blog-of-the-month-3

ad mavericks

Ad Mavericks (514 votes), Lessing-Flynn Advertising,  one of the oldest advertising agencies in the country, located in Des Moines, IA, has been selected as Fuel Lines’ Ad Agency Blog of the month for October. Media Two Point {OH}!, Media Two Interactive, Raleigh, NC, was second in the voting with a very impressive 334 votes. Check out the voting results for the 45 agency blogs submitted: Twtpoll results.

In their own words, how they did it:

We direct messaged key people that we had an established Twitter relationship with. For the most part, these people had the following attributes:

1. Large Twitter following

2.Previous engagement with the AdMavericks – We tweeted back and forth or retweeted something the other had said.

3. People we’ve met at conferences, parties or networking events.

4. Are passionate about Des Moines business, Iowa business and the Midwest as a place of innovation and growth.

  • About 30 direct messages were sent in total asking for support.
  • At least 50 retweets (that I saw) appeared on Twitter
  • Over 600 people visited our blog on Monday – our 2nd busiest day all time.

“We can’t thank the Iowa Tweeps enough for the ridiculous support this week.”

Congrats to Ad Mavericks authors: Jess Held, Tom Flynn, Joshua Flemming, Bellana Putz and Spencer Anderson. Your agency’s blog will be featured on Fuel Lines through the month of November and also included in the voting for Fuel Lines’ Ad Agency Blog of the Year.

You will appreciate some of the fun jabs Ad Mavericks and Two Point {HO!} threw at one another during this campaign (be sure and watch the videos):

Follow AdMavericks:

Submit your favorite ad agency blog to be considered for Blog of the Month for September.

Check out these Agency Blog of the Month winners:

September: Brand Cottage

August: AgencyNet

July: The Russo Group

June: 919 Marketing

May: SONNHALTER

April: The Creative Department

March: Sapient Interactive

February: Razorfish

January: Zapwater

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Twitter List: 500+ Advertising Agencies on Twitter

November 5, 2009

Twitter Lists Advertising Agencies

If you want prospective clients to find your agency online, provide them with helpful resources.

I’m still researching and experimenting with some list building tools. Recently I shared a post about a list generator tool called TweetpML. This week I’ve been experimenting with Twitter’s new list feature to organize people that you are following on Twitter. But … as always, I’m exploring these list building tools from a new business perspective.

Since I created my  TweetpML list of 100 Ad Agencies on Twitter, the following for this list has grown to over 17,000 persons.

This week I’ve been working on my Twitter List and now have 500 +  Advertising Agencies on Twitter which should also generate significant traffic and interest.

I’m receiving 10 to 15 requests per day from agencies to be added to these lists. These list will continue to grow as well as the number of people who follow them. This takes very  little effort but generates a big return through traffic to my blog.

To generate traffic to your agency’s blog, you should be doing the same for your audience. Supply them with the kinds of resources that help them with their marketing challenges. Particularly by providing resources and helps with social media marketing.

My Twitter List:

More Twitter List Resources:

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Ad Agency: Social Media | New Business Roundtable

November 4, 2009

100_1990

Social media provides great opportunities for ad agencies to network with prospective clients. It is also provides opportunity to network with other agencies.

Stephanie Holland was kind enough to host a social media/new business roundtable discussion with a small group of us who I have worked with over the past couple of years. Stephanie is president/creative director for Holland + Holland Advertising, here in Birmingham, AL. Our group also included Jaci Russo, principal of The Russo Group, Lafayette, LA, S.A. Habib, president of Locomotion Creative, Nashville, TN, John Sonnhalter, founder and CEO of SONNHALTER, a B to B ad agency in Cleveland, OH, and Park Howell, president of Park&Co, a full service ad agency in Phoenix, AZ.

Though everyone had been introduced to one another online this was the first time that our group had met face-to-face. We decided to get together for a couple of days of personal interaction to measure how far we have come and where do we go from here.

This meeting provided an opportunity for us to learn from one another and create some camaraderie as we go forward. Too be a help and a resource for one another.

These were some of our initial questions and thoughts that were used to facilitate our discussions:

  • How do you monetize your social media efforts for new business?
  • What has been the best return on your time investment with social, best time management practices?
  • What still are your biggest challenges?
  • Reviewing and providing input for each agency blog’s positioning
  • Is your staff buying in and participating?
  • How to implement a call to action through social media?

It was an enjoyable and rewarding two days. We came away with renewed energy and focus.

100_2016

Here’s a link if you’d like to see additional photos of our roundtable discussion group

You can review these agency principal’s blogs below. I’m sure each of them would welcome your thoughtful insights:

Blue Collar Branding (S.A. Habib)

Park Howell: A brighter shade of green marketing (Park Howell)

Razor Branding Blog (Jaci Russo)

She-conomy: A Guys Guide to Marketing to Women (Stephanie Holland)

Tradesmen Insights (John Sonnhalter)

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