January 27, 2011
Having endured one of the harshest economic periods since the great depression, agencies are reporting that 2011 is off to a better start.
A total of 430 advertising agency executives participated in the 2010 Advertising Agency New Business Survey.
The survey was sent by e-mail to a database of over 10,093 U.S. full service advertising agencies ranging in staff size from 5 to 350 full-time employees. The survey closed end of day, December 31, 2010. The survey was developed and results analyzed by Michael Gass Consulting, Special thanks to THE LIST for providing the data sampling.
The results are not a scientific study, it does however, provide an indication of their beliefs, feelings and perceptions regarding agency new business trends in the last quarter of 2010.
Here is a summary of the survey results:
- How has the economy impacted your business? Business is up or up significantly for 47% of the 430 advertising agencies that responded. 34.3% reporting that business was down or down significantly. These percentages are reverse from a similar study conducted in 2008. It looks like the end of The Great Recession for the advertising industry and business is starting to improve.
- Would you say that obtaining new business is easier or harder than it was in 2009. New business is slightly better. In a 2008 survey, 56% of the agencies indicated new business was hard/harder than the previous year. That number drops to 47% for this 2010 survey, indicating a slight improvement. For 34% of the agencies surveyed new business was the same. 18.5% said it was easier or a lot easier in 2010.
- What is the number one reason why it is harder to obtain business versus last year? Lack of opportunities (48.6%) was the number 1 reason new business was harder, followed by more competition (23.8%).
- What are the 3 top sources for new business? 50% of ad agencies generate new business through referrals (25.9%) and personal networks (24.5%), the third primary source of new business is the agency’s website (9.1%).
- Does your agency have a full-time new business director? If yes, how long have they been employed? More than half of the agencies (57.3%) have a new business director and most of them (38.5%) have been in their position 5 or more years.
- Does your agency have a blog? 35.8%, of the agencies surveyed still do not have an agency blog.
- Does your agency have a written new business plan? Just over half of the agencies that responded (53.7%), have a written new business plan.
- Does your agency have a unique point of differentiation from competitors? An impressive 76.8% of agencies surveyed said yes, they indeed have a unique point of differentiation from their competitors.
- When asked to briefly describe how their agency was different from the rest, you can decide if they are really that much different from their competition. Here’s a link to over the 243 of the agency’s that chose to respond: http://bit.ly/i3oe8J
Click on the following link to download a copy of the 2010 Advertising Agency New Business Survey
33.184618
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New Business Survey, New Business Trends, Recession | Tagged: 2010 Advertising Agency New Business Survey, Ad Agencies, business development, Michael Gass, Recession, The List |
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Posted by Michael Gass
January 27, 2010
The Big Question ad agencies want to know, are businesses actually using social media?
The University of Massachusetts Dartmouth’s Center for Marketing Research conducted a nationwide telephone survey in 2009 of those companies named by Inc. Magazine to the Inc. 500 list. According to the study,
… social media has penetrated parts of the business world at a tremendous speed.
The report also shows that the fastest growing private companies are adopting social media 4 times faster than the largest public companies.
“This research proves conclusively that social media has penetrated parts of the business world at a tremendous speed. It also indicates that corporate familiarity with and usage of social media within the Inc. 500 has nearly doubled in the past 12 months,” researchers, Dr. Nora Barnes and Eric Mattson.
Social media has arrived in business. The hype is real:
- 56% of the Inc. 500 are using at least one form of social media
- 66% consider social media “very important” or “somewhat important” to their strategy
- 51% of companies are monitoring social media
They’re using it because they consider it important to their business and marketing strategy.
Click Here to download a copy of this study.
Additional articles that may be of interest:

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Agency Leadership, Fuel for Thought, New Business Survey, New Business Trends, Social Media | Tagged: Center for Marketing Research, Eric Mattson, Inc. 500, Inc. Magazine, Nora Ganim Barnes, social media study, The University of Massachusetts Dartmouth |
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Posted by Michael Gass
June 7, 2009
Recently I conducted my Fuel Lines: 2009 Reader Survey. A special thanks to all who took time to participate and provide their feedback and insight. This information has already been a big help. A new design for Fuel Lines is already underway as well as a review of current features and needed updates for better communications, resources and tools for ad agency new business.

These are actually responses to an open question, “How can I make my blog better” that I thought you may enjoy scanning through:
Click here if you would like to review the report.

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New Business Survey, New Business Trends, Social Media | Tagged: Blog, Blogs I Recommend, Michael Gass, reader survey, Social Media |
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Posted by Michael Gass
April 28, 2009
I am eager to make my blog better and more relevant to your needs and interests. But to do that, I need your input. That’s why I have created this 2009 Reader Survey.
I would like to ask you for a favor. Would you please take a few minutes to fill out the survey? By doing so, you will be helping me make my posts even more interesting and relevant to you.
Your input is important to me. The survey is easy to fill out. And it will only take a couple minutes of your time. Thanks in advance for your participation!

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New Business Survey | Tagged: Blogs I Recommend, FUEL LINES, Michael Gass, midsize ad agencies, Research, small ad agencies, survey |
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Posted by Michael Gass
January 29, 2009
Reardon Smith Whitaker (RSW) a lead generation/business development consultancy. Their U.S. managing director, Mark Sneider, recently made me aware of RSW’s third annual “Clients Perspective on Agencies” Survey. Mark thought there would be some good nuggets of in information for FUEL LINE readers.
The 2008 Client’s Perspective on Agencies was completed by 184 key marketing decision makers from across the United States during November, 2008.
One of the nuggets from this research reaffirms that most clients are interested in things newer and mostly digital.

Click on this link to read the entire “Client’s Perspective on Agencies” Survey
Also check out Mark’s new blog The Cobblers Children
For the latest agency new business updates subscribe to FUEL LINES by Email
Michael Gass, agency new business consultant, primarily to small-to midsize advertising agencies, utilizing both traditional and new media tools.


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New Business Survey, New Business Trends, Social Media | Tagged: Blogs I Recommend, client survey, Mark Sneider, Reardon Smith Whitaker |
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Posted by Michael Gass
November 5, 2008
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New Business Survey, New Business Tools, New Business Trends | Tagged: ad agency survey, agency brand, agency ceo, agency pitch, agency promotion, Blogs I Recommend, Michael Gass, new business development, RSW, RSW Prospecting Pyramid |
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Posted by Michael Gass
October 21, 2008

When asked about their top three sources for new business, most agencies picked the traditional methods such as referrals, networking and presentations.
Observation: Even when the traditional methods are not working and the growing popularity of new media, agencies have been slow to change their new business practices.
Download 2008 Advertising Agency New Business Survey Report
Michael Gass Consulting recently sponsored the 2008 Advertising Agency New Business Survey, a national online survey of small to midsize advertising agencies. The purpose of the survey was to gain insight into the perceptions and trends regarding agency new business in light of the current tumultuous economic climate.
Our sample came from a database of 4,955 U.S. full-service advertising agencies ranging in staff size from 5 to 80 full-time employees. An online link to the survey was also made available. We emailed the survey advertising agency CEOs and new business directors in August and kept the survey open through October 5, 2008 using an online questionnaire. There were 302 agencies that responded.
The survey was developed and results analyzed by Michael Gass Consulting, with greatly appreciated support and input from Dr. Phillip S. Rogers. Special thanks to THE LIST for providing the data sampling.
For the latest agency new business updates subscribe to FUEL LINES by Email
Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.


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New Business Survey, Social Media | Tagged: 2008 Ad Agency New Business Survey, Michael Gass |
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Posted by Michael Gass
October 20, 2008

Of the reasons why it was “harder or a lot harder” to obtain new business, the majority of agencies said prospects were more difficult to reach and there was fewer new business opportunities.
Observation: Agencies tend to put new business practices on the back burner when times are good and they are busy. Then attempt to jump-start their new business pipeline in difficult times. When we experience a down market usually agency referral business dries up.
Download 2008 Advertising Agency New Business Survey Report
Michael Gass Consulting recently sponsored the 2008 Advertising Agency New Business Survey, a national online survey of small to midsize advertising agencies. The purpose of the survey was to gain insight into the perceptions and trends regarding agency new business in light of the current tumultuous economic climate.
Our sample came from a database of 4,955 U.S. full-service advertising agencies ranging in staff size from 5 to 80 full-time employees. An online link to the survey was also made available. We emailed the survey advertising agency CEOs and new business directors in August and kept the survey open through October 5, 2008 using an online questionnaire. There were 302 agencies that responded.
The survey was developed and results analyzed by Michael Gass Consulting, with greatly appreciated support and input from Dr. Phillip S. Rogers. Special thanks to THE LIST for providing the data sampling.
For the latest agency new business updates subscribe to FUEL LINES by Email
Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.


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New Business Survey | Tagged: 2008 Ad Agency New Business Survey, Michael Gass |
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Posted by Michael Gass
October 19, 2008

Over half of agencies surveyed said that obtaining new business was “harder” or “a lot harder” than it was in 2007.
Observation: Traditional methods of obtaining new business has not been effective. The rise in popularity of new media plus the state of the economy has accelerated marketing budgets move to online. According to current research, traditional ad agencies are not digitally prepared.
Download 2008 Advertising Agency New Business Survey Report
Michael Gass Consulting recently sponsored the 2008 Advertising Agency New
Business Survey, a national online survey of small to midsize advertising agencies.
The purpose of the survey was to gain insight into the perceptions and trends regarding agency new business in light of the current tumultuous economic climate.
Our sample came from a database of 4,955 U.S. full-service advertising agencies ranging in staff size from 5 to 80 full-time employees. An online link to the survey was also made available. We emailed the survey advertising agency CEOs and new business directors in August and kept the survey open through October 5, 2008 using an online questionnaire. There were 302 agencies that responded.
The survey was developed and results analyzed by Michael Gass Consulting, with greatly appreciated support and input from Dr. Phillip S. Rogers. Special thanks to THE LIST for providing the data sampling.
For the latest agency new business updates subscribe to FUEL LINES by Email
Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.


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New Business Survey | Tagged: 2008 Ad Agency New Business Survey, Michael Gass |
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Posted by Michael Gass
October 18, 2008

Comparing 2008 to 2007, half of agency CEOs/New Business Directors indicate that their business is “down” or “down significantly.”
Observation: With current market conditions there will be many more months in the downturn of agency new business.
Download 2008 Advertising Agency New Business Survey Report
Michael Gass Consulting recently sponsored the 2008 Advertising Agency New Business Survey, a national online survey of small to midsize advertising agencies. The purpose of the survey was to gain insight into the perceptions and trends regarding agency new business in light of the current tumultuous economic climate.
Our sample came from a database of 4,955 U.S. full-service advertising agencies ranging in staff size from 5 to 80 full-time employees. An online link to the survey was also made available. We emailed the survey advertising agency CEOs and new business directors in August and kept the survey open through October 5, 2008 using an online questionnaire. There were 302 agencies that responded.
The survey was developed and results analyzed by Michael Gass Consulting, with greatly appreciated support and input from Dr. Phillip S. Rogers. Special thanks to THE LIST for providing the data sampling.
For the latest agency new business updates subscribe to FUEL LINES by Email
Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.


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New Business Survey, New Business Trends, Social Media | Tagged: 2008 Ad Agency New Business Survey, Michael Gass, Phillip Rogers |
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Posted by Michael Gass