Bob Hoffman’s 101 Contrarian Ideas About Advertising

January 24, 2012

An ad agency principal who is an example on how to use content marketing and social media to build awareness and new business opportunities for your agency.

I am a Bob Hoffman fan. I have read everything he has written, from his book The Ad Contrarian, to every ADWEEK and blog post article and now his new book, 101 Contrarian Ideas About Advertising.

Bob is the CEO of Hoffman/Lewis advertising located in San Francisco and St. Louis. He has created marketing strategies and advertising for some of the world’s most successful companies: McDonald’s, Toyota, Shell, NBC, Pepsico, Bank of America, Nestle, AT&T, Chevrolet, Dole, Blue Cross, Seagrams, Fairmont Hotels, Pebble Beach and others.

I was first introduced to Bob Hoffman through a cbsnews.com article, “Hoffman/Lewis CEO Can’t Stop Cursing and Swearing on His Blog”

Hoffman/Lewis in San Francisco and St. Louis promises on its website to “get beyond the fleeting trends, false goals, and dreadful jargon of contemporary advertising.” But a look at the blog of its CEO, Bob Hoffman(pictured), shows that ‘getting beyond the jargon’ seems to mean dropping the F-bomb as much as possible. The blog is titled “The Ad Contrarian; Cranky opinions and advice from the CEO of a pretty big ad agency.”

Hoffman has a created a large online following as one fan recently wrote, “Your no b.s., take-no-prisoners approach to our business is entertaining, informative, and spot-on…”

Bob’s blog puts a face to the Hoffman/Lewis agency. He comes across as being transparent and blatantly honest. He’s not going to appeal to everyone but those who find him appealing they become ardent fans. They know that Bob will tell it like it is and cut through all the agency B.S. He’s not afraid to tell his readers what he really thinks. 

Even though Hoffman often berates social media, he has wisely used it to build awareness for his agency.  He has experimented again with a self-published book, 101 Contrarian Ideas About Advertising: The strange world of advertising in 101 delicious bite-size pieces. This is a collection of some of his best blog post articles that have been repurposed in a convenient Kindle eBook.

This was very smart of Bob. With a little bit of work, he gets an even greater return on the time he originally invested in writing these blog post articles. His new book is already a best seller within its category.  

The Kindle version is a great buy. Only $2.99, You will also find it to be an excellent, entertaining read.

Hoffman’s take on the advertising industry is refreshing, insightful, amusing and discerning. With the advertising industry in such a state of flux and upheaval, he will keep you grounded. I highly recommend it. 

Here’s some additional reviews:

“Bob Hoffman’s perspective is terrific because he continually digs into various heaping piles of advertising hype to discover nuggets of truth. And if he doesn’t find any, he’s not afraid to say how bad it stinks.”

“I just love the way Bob thinks and writes about our crazy business and even more crazy world. This is take no prisoners kind of stuff that is just superbly written always.”

“Bob is one of the smartest guys in the business. His thoughts are not obscured by fads, what’s au courant or quotidian bs. He is a straight-shooter. Honest, to the point and fact-based. Qualities sorely missing in the world today.”

“This book is an insightful, hilarious look at what’s wrong with advertising agencies, with marketing in general, and maybe even the world overall. But it isn’t just for people who work in ad agencies. It’s for anybody who ever saw an ad that sucked and wondered how it got that way. It’s for anybody who works in any kind of job involving generation of new ideas. And yes, it’s for anybody who enjoys “Mad Men.” Bob Hoffman is smarter than Don Draper. He’s funnier than Don Draper. And he’s better looking than… Okay, like I said, Bob Hoffman is definitely smarter and funnier than Don Draper.”

“A funny, enlightening, clear-eyed look at advertising and marketing. Pleasantly didactic and cheerfully challenging of the fables and fantasies that pass for advertising principles.”

Bob shares some insights on the process of writing and promoting his book that I think you will find helpful:

101 contrarian ideas about advertising, Bob Hoffman

Click Here to review on Amazon.


What to do if your ad agency isn’t digitally prepared for new business

May 11, 2009

A challenge to senior agency executives: Create your own digital apprenticeship program.

Tim Williams, author of Take A Stand For Your Brand, encourages agency execs to assure their personal relevance in the marketing communications industry.  He writes,

“Increasingly clients are turning to agencies not only for help but for thought leadership in digital marketing, and only the most progressive agencies are in a position to deliver it.  Agency principals recognize the urgency and importance of the shift to digital, but are personally unprepared for the change.”

Tim suggests a solution to the problem: Create a self-study program that provides a fast track understanding of digital marketing and adapting your agency to the new digital landscape. 

He says, “Think about the digitally-talented people you know and you’ll realize most of them are self-taught. They took an interest in digital and learned it on their own. You can do the same, especially because everything you need to know about digital is online, and most of it is free at sites ranging from the Interactive Advertising Bureau (IAB) to ClickZ.”

Key  learning outcomes that could be achieved:

  • Have a sound understanding of the general principles of digital advertising
  • Be conversant with relevant technologies, devices and opportunities for digital communication campaigns
  • Understand how to integrate digital into the overall marketing mix
  • Have insight into the operational and logistical challenges that face both the agency and clients in adding digital to the marketing offering
  • Have increased confidence and inspiration to recommend digital solutions to your clients and prospective clients

Read the entire article: A Digital Apprenticeship For Senior Agency Executives


10 Blogging Tips for Ad Agency CEOs

February 27, 2009

parkhowellThe tips below are going to differ considerably from other recommendations in the blogosphere. But please be reminded that they are intended primarily for agency principals of small-to midsize ad agencies and given entirely from a new business perspective. Agency principals have to “get” social media. You can only “get” it by being a participant.

A personal blog will provide you with a direction, focus and professional enrichment unlike anything you have ever experienced before. Your personal networks skyrocket giving you the opportunity to generate the right kinds of new business leads that are a better match for you agency. Plus, you wont have to be constantly chasing after new business, your new business pipeline will always remain full.

As important as a website was for your ad agency a blog is now as equally important if not more so. It should become the gateway to your agency.

So with those things being said, here are my 10 tips for the development of an agency blog for new business:

1. Before you start to write learn to listen.

Identify and read other online resources that would important to your target audience. Read blogs of competitors. Subscribe to blog RSS feeds through Google Reader or the feed reader of your choice. Using a feed reader will greatly help you  to strategize and organize your online reading. Get a feel for how blogs are written. Writing a blog post is much different than writing for print. People tend to scan for information online rather than reading word-for-word. You’ll gain lots of ideas for your own posts from your online reading.

2. Do not incorporate your blog into your agency’s website.

You will need to allow your agency blog room to breathe and evolve apart from your current branding. As you interact with your target audience, your online focus group, they will become the decision makers as to what information resonates, what messages are appealing, what their marketing challenges and obstacles really are. You may think you know what they want but you will continually be surprised as you receive their input, reflect upon your blog’s analytics. What you gain from this experience will help you discover an “appealing” position and proper branding for your agency from your prospective clients perspective.

3. Blog posts should written by the agency’s principals.

Social media is personal and you are the face of your agency. We are in a relationship oriented business and clients want to work with someone that they know, like and trust. Therefore agency principals should lead the way.

Another reason I advocate that the blog post be written by the agency principals, is that they are the least likely to leave the agency. Therefore equity isn’t lost if a staff member chooses to leave for another agency.

4. Keep the design simple.

Limit your creative and interactive staff’s involvement in the design process unless you want to greatly slow the process down. The design of your blog should be nice and clean, not the place showcase your agency’s creative capabilities.  Here content is king. I personally recommend using either WordPress.org or WordPress.com as your blog platform. These are simple blog platforms that are relatively easy to use and provide just the right bells and whistles.

5. Own your domain name.

I have seen a number of agency blogs with a wordpress.com or blogspot.com in their URL. Be sure to own your domain name.  That way, if you ever change blog platforms, you wont lose traffic to your site. I

6. Create a simple written plan for your blog.

From my perspective, the objective for your blog is to generate leads and new business for your agency. To reach this objective you will need to identify your target audience, who you are writing to. What are their advertising/marketing/communication challenges?  In what ways can you become an invaluable resource and help? You’ll need a name for the blog. An appropriate tag line that states what this site is about. Park Howell’s tag line, “Creating a deeper shade of green marketing” says a lot. Mine, “Fueling ad agency new business.” Identify the categories that you will be writing to. I would suggest limiting the categories to 10 or less. Mine are new business, tips, tactics, tools talents and trends.

As you begin your blog remember, you cannot be everything to everybody and the more general your blog is the less traffic you can expect. Within 10 months time I’m generating 16,000 page views to a very specific target audience, small-to midsize ad agencies.

7. Keep a list of blog post ideas.

I’m often asked “don’t you run out of ideas when you are primarily writing about new business for ad agencies?” The answer is no.  Every morning I start the day by opening my Google Reader. I have RSS feeds from about 16 of my favorite blogs. I scan quickly through the list of post titles, when one catches my attention I open it up and read it. It often sparks ideas for my own posts or is information that I can site and link for my readers. I use a browser bar tool called “Press This” that allows me to post a draft of that article in my blog. I have some 270+ posts that are published and over 45 drafts. I often peruse through my drafts for a post to flesh out. I also keep a list of post ideas on my DeskTop.  I never find myself lacking for something to write about that wont be of some help to my audience.

8. Set a goal for the number of posts to write per week.

I saw a dramatic change in my blog traffic and audience interaction after I reached the first 50 posts. That seems to be a magical number not only for me but for clients as well. I actually put principals on a schedule and help coach them to write their first 50 post within thirty days. By the end of the thirty day period they have developed some helpful habits, understand how to write for web and find their own style. I have a goal of posting five times a week. The feedback that I gain is what motivates and excites me.  My readers are very loyal and I don’t want to disappoint them by not having fresh content.

9. Repurpose your blog content.

With over 270 posts I have lots of material to utilize through other new media tools. Your blog posts can actually be turned into a book, that was one of my earlier goals and I am close to the content needed. You can also create your own ebook, white papers, EzineArticles, informational press releases from your content. I can use my blog post content for an email newsletter that is sent every other week. It takes literally minutes to create the newsletter which in turn generates a lot of traffic to my blog. I use a tool called Tweetlater, to automate posting on Twitter which is now the leading traffic generator for FUEL LINES. You will find all the effort you’ve put forth in your writing for your blog can be repurposed in lots of different ways through a number of different online channels and will have a long, long shelf life.

10. Learn how to generate blog traffic.

The current communication revolution makes it critical that you know this stuff so that can provide better direction for your agency and for your clients. Park Howell, president of Park & CO, an ad agency in Phoenix, AZ, created a Film Festival contest among his staff with the winning team receiving $1000. Each team had to create a video, upload it to YouTube and create an online campaign to drive traffic to it. He was helping his staff learn by doing. That is what having your own blog can do for you. Learning how to generate traffic to your blog is an eye opening experience. You will better understand SEO, web analytics, RSS feeds, email campaigns, HTML, etc.  Plus you will know the importance of and learn how to use tools like FaceBook, LinkedIn, Twitter, Delicious, Technorati, Digg and StumbleUpon just to name a few.

Understanding social media is not for a specialized department or group within the agency. Every staff member needs to understand it. How will your agency be able to integrate social media into the marketing mix for your clients if you and your staff really don’t understand it. What better way to learn than to use these tools than to generate new business for your agency through social media.

Social media is permanently revolutionizing our industry. It isn’t an option to not participate. If your agency is to survive you’ve got to “get it.” Only as a participant will you genuinely come to understand what a valuable tool it is for your agency and for your clients.

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