How did YOU get into ad agency business development?

June 27, 2011

John Sharpe and his dad mowing the lawn

Ad agency new business hunters are a unique group who share some common traits even though their personal stories of how they got into this business are usually very different.

John Sharpe a partner and the Chief Marketing Office for the BOHAN advertising agency, Nashville, TN. He heads up the marketing and PR efforts for the agency itself.

John is a long tenured new business executive with a sampling of wins such as Cracker Barrel Old Country Store, the Grand Ole Opry, the Peabody Hotel Group, Vanderbilt University Medical Center, Brunswick Outdoor Products, Red Lobster, Wyndham Hotels and Resorts, The Greenbrier, Citicorp Diners Club, Clarks of England and Shoney’s just to name a few.

In his own words, John shares his personal story, how be got his start and ended up spending the majority of his advertising career focused on new business. 

“Hey Mister, can I cut your yard?” 

Over the years I’ve often wondered how other agency new business people got their starts in this crazy profession. Seems like most everyone finds their way to it by means of a slightly different path. My path just happened to be an 18” swath, cut clean across a hundred neighborhood back yards.  

It was the last day of school and I was about to put the fifth grade behind me. The entire summer lay ahead but at my house, the tantalizing combination of summer and no school only meant that real work was about to begin. I was ten years old facing three months of hard labor. Drat.

My dad was what you might call a stern taskmaster, preparing a weekly list of chores as long as my arm. He was old school and just couldn’t stand the thought of me goofing-off all summer, riding bikes and playing basketball with my pals, so he made lists of things to keep me busy. Cut the yard, trim the hedge, paint the doghouse, hoe the garden and then start the next week with a fresh assignment. If and when he ran out of ideas, he would just repeat a previous list.

Remember that classic movie scene in Cool Hand Luke where the sadistic prison guards made recaptured chain-gang escapee Paul Newman dig a hole out under the blistering Florida sun, only to order him fill it up and start all over again? Well, it wasn’t exactly that bad at my house, but after cleaning the garage top to bottom for the third time since school got out, it sure felt that way. Of course there is always the slim chance that the recollections of a fifth grader, some fifty years hence, might possibly be time-enhanced…but nah, I don’t think so.

But then one mid-summer day it came to me like a bolt out of the blue. There was only one possible way to escape my fate of indentured summer servitude. I was a ten-year old who needed a legitimate paying job!

An old man who lived in a duplex down the street always had grass knee-high in his yard, and I am sure the neighbors all grumbled about it. He kept a lawnmower sitting right out by his front porch but I guess he just didn’t have a ten-year old on his staff. Maybe he didn’t even know how to use that old push mower, but I sure did.

I saw him sitting on his porch one day, staring across the sea of Johnson grass before him and without a moment’s thought I hollered from the street: “Hey mister, can I cut your yard?”

He stared at me for what seemed like forever and finally squinted and said, “how much?”

“If I can use your mower, one dollar.”   

By the end of that summer I was cutting most of the small yards at the duplexes nearby, and some of the bigger yards too.  After that first job I convinced my dad to let me use his old push lawnmower, if I paid for the gas out of my earnings—and I spent the next four summers going from house to house all over the neighborhood, fearlessly knocking on doors and making my pitch.

My pitch? Did I say my pitch? Yes, I now realize that’s where it all began. Mowing lawns was a means to earn some cash and escape my dad’s list of stay at home chores, but it was actually closing the deal with a neighbor–negotiating cash for services that really gave me a buzz.

Soon I expanded my product line to include trimming and weeding with my dad’s hedge clippers and swing blade. I was still working all summer while the other kids were playing but at least…I was an earner. And as I had hoped, my dad stopped making lists of chores for me to do. He knew I was working hard and he saw it was paying off. He never said so but I could tell that he was secretly proud. Summer was suddenly looking good for a change and I was emboldened by my ability to close a deal.

Did I mention that my dad was an ad man? I’m a second-generation new business guy. I guess even third generation, if you count my grandfather who worked at a Buick dealership long before I was even born. We were all closers.

My dad had been an ad agency art director back when I was ten and soon after, he struck out on his own and started a little ad agency design shop where he would pitch an account, play the AE role after he got the business and then run back to his cramped little office to crank out the layouts and mechanical art.

It was only recently, after nearly forty years in the ad agency business myself and the last twenty pretty much in business development exclusively, that I realized I had truly been pitching one thing or another my whole life. It just took a while to realize I was born to be a hunter/gatherer.

I was born to be a hunter/gatherer.

If you’re a new business professional, whether a beginner or a veteran of decades of pitches like myself, I am really curious to know your story. What path did you take and how did you get into the business development end of the ad agency business? Were you born to close, or did you learn by watching someone else, or do you just practice trial and error?

Shoot me an email and let me hear from you. We may soon have the beginnings of a new business online support group!

Have a great summer, and happy hunting.

John Sharpe

Email address: jsharpe@bohanideas.com
Follow John on Facebook and LinkedIn

 

We’d like to hear your story. How did you get into ad agency new business? Feel free to email John or add it in the comment section below.

Additional articles that may be of interest:


Using Social Media to Promote the Arts

January 30, 2009

Social Media is not only a hot topic for clients but can also generate new business for your agency.

A front page article in an edition of The Tennessean, Tennessee’s state newspaper: “Symphony’s playful ads court younger listeners, campaign uses YouTube, Facebook.”

Nice publicity for Locomotion Creative’s ad campaign for the Nashville Symphony, using Social Media.

This guest post written by Rich Scaglione. Rich is a copywriter and account director for Locomotion Creative, a brand marketing and design company in Nashville, TN. He highlights the Symphony’s campaign.

How do you sell a guy in a tux to people who never wear one?

 

giancarlo-intro

“New Maestro” campaign introduces Nashville Symphony to new audiences using social media.

The introduction of new conductor Giancarlo Guerrero gave the Nashville Symphony a golden opportunity not only to reconnect with its traditional base of patrons looking for something fresh, but also to reach a new, younger target. Giancarlo’s vibrant, fun personality was the centerpiece of an entertaining “Our New Maestro” campaign developed by Locomotion Creative that positioned the Symphony as approachable and welcoming to all.

In television spots, Giancarlo appears in his tuxedo in unexpected places around town — “conducting” traffic on a square, playing the drums in a honky-tonk — to demonstrate that he’s part of the community and a “regular guy.” In each element of the campaign, which also included print, on-line, outdoor, animated e-mail and social media, Giancarlo reveals an “I Love Nashville” t-shirt.

“We needed to use (Guerrero) to reach all those customers who may not be usual symphony-goers,” said S.A. Habib, founder of Nashville-based Locomotion Creative, the agency that designed the commercials. We thought he could reach a more youthful market, maybe an ethnic market, maybe audiences that wouldn’t consider going otherwise.”

The campaign was designed to get ‘08-’09 ticket sales off to a fast start, and it worked. Nashville Symphony sold $124,000 tickets the first day they were available, up 52% from the year before.

Click here to view the spots on YouTube that were created for the campaign

giancarlo-tv-spots

More buzz for Locomotion The Right Kind of Advertising, Part 2


Agencies Gaining New Business Opportunities Using Social Media

August 11, 2008

I’m hearing from a number of agencies that social media is providing new business opportunities. They are up selling social media marketing services to current clients and increasing new business opportunities with prospective clients. They also are using social media for their own promotional efforts.

Social Media is not only a hot topic for clients but can also generate new business for your agency.

A front page article in this mornings edition of The Tennessean, Tennessee’s state newspaper: Symphony’s playful ads court younger listeners, campaign uses YouTube, Facebook

Nice publicity for Locomotion Creative’s ad campaign for the Nashville Symphony, using Web 2.0.

“We needed to use (Guerrero) to reach all those customers who may not be usual symphony-goers,” said S.A. Habib, founder of Nashville-based Locomotion Creative, the agency that designed the commercials.

“We thought he could reach a more youthful market, maybe an ethnic market, maybe audiences that wouldn’t consider going otherwise.”

The campaign has been a huge success for their client and has generated lots of buzz for the agency which has been busy capitalizing on it. Sending an email to their prospective clients with a link to the story. A lot of agencies would let this kind of an opportunity pass without capitalizing on it because they do not do for themselves what they do for their clients.

With the sluggish economy and companies pulling back on their ad budgets, this is actually a great time to up-sell your current clients using new media and gain new business from prospective clients.

Locomotion is on an upswing during a recessionary period. They have prepared their agency to be digitally ready. They have a good understanding of how social media works and how to use it correctly. They are providing fresh thinking for clients and are even using social marketing to build awareness for their agency with prospective clients.

View one of the Nashville Symphony’s videos created for the campaign

This is one of the four 15-second spots produced by Locomotion Creative for the Symphony.

The other three show Guerrero conducting fountains while kids play in them, playing drums with a band, and offering advice on a game of dominoes in a local taqueria. They’re fun and effective. One of the ways in which they’re the most effective is by showing Guerrero in his tuxedo. He’s doing things that subtly undermine the idea that the formal trappings of the concert hall are signifiers of importance and seriousness. Guerrero’s tuxedo is just the costume that he wears.

Update on the Nashville Symphony’s campaign:

It’s hard to say how effective the web marketing blitz has been–the ads posted to YouTube have, as of today, gotten an average of only 510 views each–but whether it’s attributable to the better TV spots, the web marketing, or both, something is working. On July 19, the first day of single ticket sales, they sold $130,000 in single-concert tickets; last year that number was $80,000.

And more good buzz for Locomotion: The Right Kind of Advertising, Part 2


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When Selecting an Ad Agency, Bigger Isn’t Always Better

May 19, 2008

For new business larger ad agencies are going to tout their “BIGNESS” as an advantage over the smaller agencies.

If small agencies don’t position themselves in the marketplace the larger agencies will do it for them. They will position smaller agencies as being a design shop, able only to handle project work and smaller accounts. They will say smaller agencies are lacking in strategic thinking and are creatively inferior.

But with a small ad agency, clients still receive big ideas and great creative. What they wont get is a big price tag, big egos and big bureaucracies. With the bigger agencies they often wont get the speed of service, account efficiencies and peace of mind that senior level persons are actually doing the work on their account.

Nashville’s Locomotion Creative, a creative boutique with some 14 employees, demonstrated that a small agency can be competitive with the big boys. At the 2008 Nashville ADDY Awards, they won the Best of Show, the Judges Choice Award, 3 Gold and 6 Silver ADDYs. Their President, S.A. Habib was honored with the ADDY’s Silver Medal Award and Art Director, Amy Ware, was named Art Director of the Year.

Smaller agencies flex creative muscle at Nashville’s ADDY Awards

This is just one illustration of the many small agencies out there that can equal the larger agencies in the creative excellence they provide for their clients. So big isn’t necessarily better, but if you don’t have a position for your agency, your “larger” competitors have one for you.