Your ad agency’s new business program needs to pay attention to social media. Like it or not, Web 2.0 is now mainstream and needs to find its way into your agency’s self promotional mix. Agencies would be wise to pick technologies like blogs or communities first instead of focusing on what they want to accomplish. Smart marketers recognize that social media work best when used to listen to prospective clients talk about ideas, concerns, and desires — and not for selling.
You should also make sure to execute online tactics like search and email marketing to keep your agency’s lead generation pump primed while integrating social tactics into your new business program.
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Michael Gass, agency new business consultant, primarily to small and mid-size advertising agencies, utilizing both traditional and new media tools.